Medical Director, Gender-Affirming Hormone Therapy (GAHT)

  • Plume
  • Remote
  • Jun 02, 2021

Job Description

Plume is a passion-fueled, mission-driven company that is trans-founded and focused on radically increasing access to healthcare for the trans community, supporting a bold, authentic and healthy lifestyle. We hope to make gender-affirming hormone therapy easily accessible at the touch of a button in every state of the U.S.

We are rapidly expanding and are now available to more than 1 million trans individuals and have built a team that is more than 50% trans. We are an organization by and for trans folks and we want heart-forward awesomely talented teammates to join us on our journey.

About The Role

As Medical Director of our Gender-Affirming Hormone Therapy (GAHT) team, you will lead our awesome team of diverse clinicians who provide GAHT for our patients throughout the United States. Close to half of our clinician base (MDs, DOs, NPs, PAs) are gender diverse, among many other intersecting backgrounds.

In this role, you will:

  • Be a source of clinical knowledge for clinicians and helping navigate patient care
  • Help with clinician recruitment, onboarding and training
  • Provide continuing clinician education regarding GAHT
  • Help represent the clinician experience and standards of medical care with product, clinical and marketing teams
  • Oversee quality assurance for GAHT, including helping maintain audit processes and chart reviews
  • Supervise the Quality Assurance Coordinator
  • Maintain nurse practitioner and physician assistant supervision requirements
  • Full-time 1.0 FTE with 80% administrative and 20% patient care

This is a completely virtual work-from-home role. We are a healthcare startup, so we are seeking folks excited about changing the paradigm of medical care so patients and clinicians are truly centered. We heavily leverage technology, so being comfortable with computers and electronic medical record systems in a rapidly changing environment is critical to do this work.

About You

Must Have

  • Active board-certified physician (MD or DO) with an active medical license in a Plume state (see
  • At least 5 years experience prescribing GAHT
  • Familiarity with and experience using established GAHT guidelines, including an informed consent model of care
  • Experience and comfort collaborating with diverse teams
  • Comfortable with 100% remote clinician supervision and patient care
  • Strong technical background (familiarity with EMRs, email communication, app-based platform use, etc.)
  • Strong organization and communication skills

Nice to Have

  • Strongly prefer prior director or clinical leadership experience
  • More than one active physician license
  • Experience with telehealth and preferably direct-to-consumer (DTC) telehealth/startup work
  • Experience with business communication tools such as Slack, Asana, Google Drive/Suite, etc.


  • 220K USD annually
  • Medical/Dental/Vision
  • On-the-job training and professional development
  • 18 paid holidays + Unlimited PTO
  • All Plume medical licenses and DEAs are paid for and maintained by our licensing team
  • WPATH membership
  • 1500 USD annual CME budget

This work is deeply personal and heart-driven, and we want teammates who, above all else, care. We offer an affirming, trans/queer-friendly, culturally inclusive work environment filled with purpose and camaraderie. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

Read more about Plume here: